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Reservation and Accommodation Policies

1- Check-in and check-out procedures policies:

1-Check-in and check-out times:
Check-in time: 2:00 PM to 11:30 PM
Check-out time: 6:00 AM to 12:00 PM
In the event of delay in departure beyond the specified time, Half a night will be charged for the same unit until 6:00 pm, When the time is exceeded, a full night will be charged

2- Not receiving guests without proof of a valid national identity for citizens and the like from the citizens of the Cooperation Council for the Arab States of the Gulf, or residence for residents, or the passport of the foreign visitor.

2- Room rates:

1- Room and unit prices are inclusive of tourist accommodation tax and value added tax
2- The prices of services can be according to what is required by the internal policy of the hotel for the times of holidays and vacations. Price details can be found on the payment page in detail
3- The hotel reserves the right to amend the published rates and add or cancel free services before the booking confirmation process
4- The price of your confirmed reservation is subject at all times to adjustment according to changes resulting from government decisions or procedures or any external circumstances that hinder the provision of the service or part of it.

3- Children and extra beds:

1- Children Policy:
Children of all ages are welcome
Guests aged 12 years and over are treated as adults
2-Infant Beds and Extra Beds Policy:
any age group
Extra bed upon request: free
Increases will not be automatically calculated in the final cost, It must be paid for separately during your stay.
The maximum number of cribs, extra beds and children on existing beds may vary depending on the option you book.
All extra beds and cribs are available.

4- There are no restrictions on entry and exit times during the stay:

Get in and out whenever you want

5- Payment methods:

You can pay money on the Iridium Hotel website by using the electronic payment gateway of Alinma Bank, which allows payment via mada, MasterCard and Visa.
Direct payment on arrival

6- The Internet:

Wi-Fi is available free of charge in the hotel rooms

7- Parking lots:

Free private parking is available on site (reservation is not required)

8- Pets:

Pets are not allowed

9- Age restriction:

Minimum age to check-in is 18 years

10- Reservation cancellation and modification policy:

1- The reservation can be modified free of charge if the service is available and the reservation is possible 24 hours before the date of the reservation to be modified, taking into account the different prices. This does not apply to meeting and event room reservations. The reservations officer can be contacted according to the data shown in the communication section.
2- It is not possible to cancel the reservation after 24 hours from the date of entry, In the event of cancellation, the first night of entry will be counted regardless of the number of nights booked. For more details, you can contact the reservations official at the number
666 336 127 966+
This does not apply to meeting and event room reservations. The reservations officer can be contacted according to the data shown in the communication section.
3- The amendment and cancellation policy in paragraph (1) and (2) does not apply to group and corporate reservations, It is under separate contracts, and the hotel reservations department is contacted
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